Benefits For US Employees

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Life Management

EAP and work/life resources are available through the LifeManagement Program which provides confidential counseling and a wide range of support services to help handle many ordinary as well as unique "real world" situations.

The company has selected Magellan Health Services to administer the LifeManagement Program. The following LifeManagement services are available to full-time employees and their eligible dependents 24 hours a day, seven days a week:

Call 800-980-2273 for confidential help with work, family, personal matters, legal or financial issues at no cost to you. You are responsible only for the costs associated with the services you select from any provider or organization beyond Magellan Health Services.

Or, if you prefer not to speak with a counselor, you can log on to the Magellan web site for valuable information. Simply call or log on as often as you like to access information and tools you need to get started. Getting help has never been easier.

Confidential Counseling and Referral Service (Employee Assistance Program (EAP))

  • Telephonic Assessment – speak with a counselor
  • In-Person Counseling - confidential counseling services available to you at no cost – up to 5 counseling sessions available per issue
  • Crisis Management – Immediate phone based crisis services available 24 hours
  • 24 Hour Telephone Access

Referrals to Resources for Child and Elder Care Issues

LifeManagement professionals can also provide resources and referral for a broad range of needs, including:

Becoming a Parent

  • Adoption assistance
  • Prenatal care
  • Special needs care for newborns

Raising Children and Teenagers

  • Family child care
  • Before and after school care
  • Contingency care programs (mildly ill and back-up care)
  • Day care centers
  • Nursery schools
  • Private and public schools
  • Camps
  • Teen life
  • In-home nannies, babysitters, and au pairs
  • Child Health and Safety

Sending Children to College

  • College and vocational schools
  • Financial assistance for college

Caring for Adults and Elders

  • Senior housing, board and care, retirement hotels, skilled nursing, hospice care
  • Companion caregivers, respite care
  • Adult day care, senior centers
  • Community services, transportation, meals, legal, volunteering
  • Care for developmentally challenged adults

Legal and Financial Consultation

The LifeManagement Program provides legal and financial consultation services to you and your family. You may choose to have a phone or in-person consultation with a local attorney or financial counselor. Either way, the initial session is provided at no cost to you. Visits or calls are completed within 60 minutes. After-hour services are available for emergencies.

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To access the LifeManagement web site:

  • Register under "Member Sign In" by creating a User Name and Password, or click the "New or unregistered user" link to continue unregistered
  • Enter the LifeManagement program toll-free number 800-980-2273 and click "Continue"
  • The next screen allows you another opportunity to register or you can "Continue Unregistered"

Why Register?

When you register with www.magellanhealth.com/member, you will create a personal user name and password which offers these benefits:
Easier and faster
access on future visits. With the user name and password, you won't have to supply your toll-free number the next time you login to www.magellanhealth.com/member.
Full, customized access to www.magellanhealth.com/member based on your user name. Ability to save programs and receive feedback when available.
Registration is not required to access this site but is required for customization and saving programs. The information you supply is private and confidential. Please read the Privacy Policy which you can access in the utility bar at the bottom of the page throughout the Magellan web site.

What If I Don't Register?

If you choose not to register you can still access our site. However, the services and information that you can access may be limited. If you choose not to register at this time you can register the next time you visit our site, but no information from this visit will be saved. If you have additional questions or concerns, please read our Privacy Policy which you can access in the utility bar at the bottom of the page throughout the Magellan web site.

Go directly to: www.magellanhealth.com/member

Didn't find an answer?

E-mail your question to a HR representative

Benefit Issue Resolution Request
Form (PDF)

Notice Of Privacy Practices (PDF)

Questions and Answers

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LifeManagement Program
1-800-980-2273