UNITED STATES
Medical
UnitedHealthcare
Group No. 703995
Customer Service: (800) 520-0746
Monday – Friday, 8 a.m. to 8 p.m. (caller’s local time)
www.myuhc.com
Dental
Delta Dental of Missouri
Plan No. 6927
Customer Service: (800) 995-5120
In St. Louis: (314) 656-3001
Monday – Friday, 7 a.m. to 5 p.m. CST
www.deltadentalmo.com/erac
Prescription Drugs
Express Scripts
Division: ENT
Rx Group: ENTE
Customer Service: (866) 291-2607
Pharmacy Help Desk: (800) 235-4357
24 hours a day, 365 days a year
www.expressscripts.com
Vision
EyeMed Vision Care
Group Code: 9646696 (active employees)
Group Code: 9646811 (COBRA continuants)
Customer Service: (800) 841-1220
Monday – Saturday, 8 a.m. to 11 p.m. ET
Sunday, 11 a.m. to 8 p.m. ET
www.eyemedvisioncare.com
COBRA
ADP Benefit Services
Client ID No. 19362
Customer Service: (800) 526-2720
Monday – Friday, 8 a.m. to 8 p.m. ET
www.benedirect.adp.com
Flexible Spending Accounts (FSAs)
ADP Benefit Services
Client ID No. 21043
Customer Service: (800) 550-0720
Monday – Friday, 8 a.m. to 8 p.m. ET
www.flexdirect.adp.com/erac/
Life Insurance
Basic/Supplemental & Accidental Death &
Dismemberment (AD&D)
MetLife
Policy No. 118877-1-G
Customer Service: (800) 638-6420
Monday – Friday, 8 a.m. to 4:30 p.m. ET
mybenefits.metlife.com/MyBenefits |
Long-Term Disability (LTD)
Unum Group
LTD Policy No. 373147-001
Customer Service: (800) 858-6843
Monday – Friday, 8 a.m. to 8 p.m. ET
w3.unum.com/enroll/enterprise/
Magellan Health Services
Plan No. 002375
Customer Service: (800) 980-2273
Hearing-impaired/TTY: (800) 456-4006
Magellan Self-Screening Services (866) 876-4971
TeenLine (800) 955-TEEN (8336)
24 hours a day, 365 days a year
www.magellanhealth.com
Enterprise Retirement Savings Plan
Fidelity Investments
Customer Service: (800) 835-5095
Monday – Friday, 8:30 a.m. to 8 p.m.
www.401k.com
CANADA
Extended Health
Manulife Financial
Plan Contract Number: 7249
Client Services Center: (800) 465-2071
Monday – Friday, 8 a.m. to 6 p.m. ET
Employee Assistance Program (EAP)
WorkLife Solutions
FGIworld
Service in English: (800) 268-5211
Service in French: (800) 363-3872
24 hours a day, 365 days a year
www.fgiworldmembers.com
Username: rent Password: car101
Life Insurance/Accidental Death &
Dismemberment (AD&D)/Long-Term
Disability (LTD)
RBC
Customer Service: (877) 519-9501
Monday – Friday, 9 a.m. to 3 p.m. ET
Registered Retirement Savings Plan (RRSP)
/Deferred Profit Sharing Plan (DPSP)
Sun Life Financial
Customer Care Center: (866) 733-8613
Monday – Friday, 8 a.m. to 8 p.m.
www.sunlife.ca/member |
IRELAND
Private Medical
For more information regarding
your Private Medical benefits,
please contact your HR department.
Employee Assistance Programme (EAP)
Personal Performance Consultants (PPC)
Helpline: 1800 409 476
24 hours a day, 365 days a year
E-mail: enterpriseeap@ppcuk.com
www.ppconline.info
Username: erac Password: roicar
For more information regarding your Life, AD&D
and LTD please contact your Group HR Manager
Profit Sharing Pension Scheme
Eagle Star Life Assurance Company
Customer Service: 01 799 2711
www.eaglestarlife.ie
UNITED KINGDOM
Private Medical
BUPA
Helpline: 0845 607 0094
Monday – Friday, 8 a.m. to 8 p.m.,
Saturday, 8 a.m. to 1 p.m.
Healthline: 0845 607 7777
24 hours a day, 365 days a year
Employee Assistance Programme (EAP)
Personal Performance Consultants (PPC)
Helpline: 0800 282 193
24 hours a day, 365 days a year
Email: enterpriseeap@ppcuk.com
www.ppconline.info
Username: erac Password: ukcar
For more information regarding your Life
and LTD please contact your Group HR Manager
Enterprise Group Stakeholder Plan
AXA Sun Life
Customer Service: 0845 300 3171
www.axa.co.uk
Buck Consultants
Contact: 020 7429 1000
GERMANY
For information regarding your Risk Life, AD&D, LTD,
and Profit Sharing please contact your Group HR
Manager. |