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Crisis Response

Enterprise Employee Crisis Response

Enterprise has made taking care of its employees a top priority. This support exists not only in good times, but also when unforeseen challenges arise. To help employees during a natural or man-made disaster, the company has implemented Employee Crisis Response phone lines and an e-mail address.

Employees are encouraged to keep the e-mail address and phone numbers — one dedicated to North American employees and one for European employees — with them at all times in the event of a major disaster.

This web site through ERAC People will also give updated information regarding a crisis.

North American Employees should call:
1-877-ERAC-911 (877-372-2911)

European Employees should call:
00800-ERAC-HELP (00800 3722 4357)

E-mail Address:
ERAC911@ERAC.com

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When employees should call
  • If impacted by a widespread natural disaster (Hurricane, tornado, earthquake, flooding or other severe weather conditions)

  • Terrorist threats or attacks (bombings and/or chemical or biological warfare)

  • Other significant disasters or emergencies (power outages, riots, wildfires)

How Enterprise will help
  • Provide 24/7 support to receive employee disaster-related calls

  • Communicate employee well being or safety to Group/Branch in support of their efforts

  • Provide access to and restore employee pay and benefits

  • Provide housing/work arrangements if necessary

  • Provide hardship/financial assistance if necessary